This fact was very true last year when I launched EBL 1.0 using 3D GameLab and Google Drive. I figured that Google Drive had been out for a few years and 3D Game Lab wasn't that hard to figure out so students should have an easy time navigating the site. I assumed incorrectly. While some kids jumped on board, many were very confused and remained so for months despite my repeated corrections. The confusing start had set some of them up for failure for the rest of the year. There had to be a better way.
This year, I assumed nothing. I assumed that no student had ever seen Google Drive before (even though I used it with many of them the previous year) and I assumed they would be completely baffled by 3D GameLab, even though it's simple. While I don't want to jinx anything...it's already going WAY better than last time. Students are actually copying files, naming them correctly, and sharing them with me without 30 different iterations. This could actually work.
The moral of the story? It's easy to assume that once you learn something, everyone else also knows it. This is rarely the case. Sometimes assuming everyone else is clueless is a great way to build a solid foundation from the ground up. As Danny Chung once said on the hit-show VEEP, "Sometimes you have to go down to go up."